Terms & Conditions

Terms and Conditions for Flower Subscription Service

These Terms and Conditions ("Agreement") govern the use of the flower subscription service provided by Flowerwale, a branch of Mify Solutions Pvt Ltd, to the subscriber ("Subscriber" or "You"). By subscribing to the Service, you agree to be bound by these terms and conditions.

1. Subscription Agreement:

  1. 1.1 By subscribing to the Service, you acknowledge that you are at least 18 years old or have the legal capacity to enter into a binding agreement.

  2. 1.2 You agree to provide accurate and up-to-date information during the subscription process.

  3. 1.3 You agree to pay the subscription fees as specified by the Company for the chosen subscription plan.

2. Subscription Plans:

  1. 2.1 The Company offers various subscription plans with different pricing, frequency, and flower arrangements.

  2. 2.2 You are responsible for selecting the desired subscription plan and providing accurate delivery information.

3. Delivery:

  1. 3.1 The Company will deliver the flower arrangements to the address specified by You during the subscription process.

  2. 3.2 You acknowledge that delivery dates and times are estimated and may vary due to unforeseen circumstances.

  3. 3.3 The Company will not be liable for any delays or failures in delivery that result from factors beyond its control, such as natural disasters, extreme weather conditions, or transportation issues.

4. Cancellations and Modifications:

  1. 4.1 You have the right to cancel or modify your subscription at any time by contacting the Company's customer support.

  2. 4.2 Cancellations or modifications made after a certain deadline may not take effect until the following billing cycle.

  3. 4.3 The Company reserves the right to cancel or suspend your subscription at any time due to non-payment, violation of these terms, or other reasonable grounds.

5. Payments and Billing:

  1. 5.1 Subscription fees are billed in advance based on the chosen subscription plan.

  2. 5.2 You authorize the Company to charge your selected payment method for the subscription fees.

  3. 5.3 Any changes to the subscription fees will be communicated to you in advance, and you will have the option to accept or cancel your subscription.

  4. 5.4 All payments are non-refundable.

6. Returns and Refunds:

  1. 6.1 At Flowerwale, we have a strict no returns and refunds policy to ensure the freshness and quality of our products, as well as to maintain the integrity of our arrangements.

  2. 6.2 Please note that once an order is placed with Flowerwale, it cannot be returned or refunded, as we take great care to meticulously create each arrangement and deliver it with the utmost professionalism.

7. Quality and Substitution:

  1. 7.1 The Company strives to provide fresh and high-quality flowers in each arrangement.

  2. 7.2 Due to seasonal availability and unforeseen circumstances, the Company reserves the right to substitute flowers of equal or greater value without prior notice.

  3. 7.3 The Company will make reasonable efforts to inform you of any substantial changes to the flower arrangement.

8. Intellectual Property:

  1. 8.1 All intellectual property rights related to the Service, including but not limited to trademarks, logos, and designs, are the property of the Company.

  2. 8.2 You are granted a limited, non-transferable, non-exclusive license to use the Company's intellectual property solely for the purpose of receiving the Service.

9. Limitation of Liability:

  1. 9.1 The Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the Service, except as required by applicable law.

  2. 9.2 The Company's liability for any claims arising under this Agreement shall be limited to the amount paid by you for the subscription fees in the previous three months.

10. Privacy and Data Protection:

  1. 10.1 The Company will collect, use, and protect your personal information in accordance with its Privacy Policy.

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